Social richness, socio-technical tension and the virtual commissioning of NHS research
2007

Social Richness and Virtual NHS Research Commissioning

Sample size: 32 publication Evidence: moderate

Author Information

Author(s): Morgan Philip A, McCourt Christine A, Youll Penny

Primary Institution: Thames Valley University

Hypothesis

How does asynchronous computer-mediated communication affect group dynamics in virtual NHS research commissioning?

Conclusion

Future research is needed to explore the role of social context in the effectiveness of virtual work groups in the NHS.

Supporting Evidence

  • Participants expressed a strong commitment to the ideals of the program.
  • Effective communication was found to be key to building relationships in virtual groups.
  • Participants reported feeling isolated due to the lack of visual and verbal cues in CMC.

Takeaway

This study looked at how people work together online to make decisions about health research. It found that having good relationships and a supportive environment is really important for success.

Methodology

The study used a naturalistic approach with semi-structured interviews, observation, and collaborative inquiry groups.

Potential Biases

Potential bias due to self-selection of participants.

Limitations

The study was limited by its small scale and the variability of topics considered.

Participant Demographics

Participants included consumers, practitioners, academics, and policy managers, with varied backgrounds and experiences.

Digital Object Identifier (DOI)

10.1186/1478-4505-5-8

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