LESSONS LEARNED FROM A USER-CENTERED DESIGN APPROACH RURAL OLDER ADULTS USING DIGITAL HEALTH TOOLS
2024

User-Centered Design for Digital Health Tools in Rural Older Adults

publication

Author Information

Author(s): Lewis-Thames Marquita, Trimble Shawn, Rosen Francesca Cejtin, Seigel Zachary, Toll Kara, Horne Kensley

Primary Institution: Northwestern University Feinberg School of Medicine

Hypothesis

What are the best practices for engaging rural older adults in the development of digital health tools?

Conclusion

Rural older adults are willing to engage with digital technology, but face usability barriers that need to be addressed.

Supporting Evidence

  • Rural older adults readily engage with digital technology.
  • Digital health technologies help relieve access to care and transportation barriers.
  • Common usability barriers include reduced internet access and challenges with using equipment.
  • In-person or telephone tutorials can help overcome usability barriers.

Takeaway

Older people living in the countryside can use digital health tools, but they sometimes have trouble with the technology. We need to help them learn how to use it better.

Methodology

A mixed methods user-centered design approach including interviews, literature review, usability testing, and eye-tracking analysis.

Limitations

Limited tools available to assist rural older adults with technology barriers.

Participant Demographics

Rural older adults, their caregivers, providers, and healthcare administrators.

Digital Object Identifier (DOI)

10.1093/geroni/igae098.2069

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