Bridging the Digital Divide: A User-Centered Design Approach to Enhancing Social Connectivity Among Older Adults
2024

Bridging the Digital Divide for Older Adults

Sample size: 50 publication Evidence: moderate

Author Information

Author(s): Chanquin Edward, Navarro Sheila Salinas, Falzarano Francesca

Primary Institution: University of Southern California

Hypothesis

Can user-centered design enhance social connectivity among older adults?

Conclusion

The study suggests that a user-centered approach in designing digital tools can help reduce social isolation among older adults.

Supporting Evidence

  • Older adults prioritized user-friendly interfaces for communication.
  • Participants needed educational support for using digital devices.
  • Cultural competence was essential for the acceptance of the solution.

Takeaway

This study shows that older adults need easy-to-use technology to stay connected with family and friends.

Methodology

The study used an ethnographic approach with semi-structured interviews and participant observations.

Limitations

The prototype has not yet been tested in real-world settings.

Participant Demographics

Older adults in Los Angeles, California.

Digital Object Identifier (DOI)

10.1093/geroni/igae098.4135

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