A case study of organisational cultural competence in mental healthcare
2011

Cultural Competence in Mental Healthcare

Sample size: 336 publication Evidence: moderate

Author Information

Author(s): Adamson Jean, Warfa Nasir, Bhui Kamaldeep

Primary Institution: The Diversity Academy, Queen Mary University of London

Hypothesis

This study examines staff perceptions of cultural competence and the integration of cultural competence principles in a mental healthcare organization.

Conclusion

There is evidence to show tentative steps towards building cultural competence in the organization, but further work is needed to embed these principles at all levels.

Supporting Evidence

  • Staff showed a growing awareness of cultural competence and many had attended training.
  • Strategic plans promoting cultural competence were not well communicated to all frontline staff.
  • The organization initiated a targeted recruitment campaign for under-represented ethnic groups.

Takeaway

The study looked at how well mental health staff understand and apply cultural competence, which is important for helping people from different backgrounds feel comfortable and get better care.

Methodology

A case study using structured and semi-structured questionnaires to explore perceptions of healthcare professionals.

Potential Biases

Potential biases include selective sampling and a limited response rate to the study questionnaire.

Limitations

The study's focus on a single organization may limit the generalizability of the findings.

Participant Demographics

The sample included 336 clinical staff, primarily nurses, with a significant representation of Black African and White British ethnicities.

Digital Object Identifier (DOI)

10.1186/1472-6963-11-218

Want to read the original?

Access the complete publication on the publisher's website

View Original Publication