Patients as healthcare consumers in the public and private sectors: a qualitative study of acupuncture in the UK
2011

Patients' Experiences of Acupuncture in Public vs. Private Healthcare

Sample size: 27 publication Evidence: moderate

Author Information

Author(s): Felicity L Bishop, Fiona Barlow, Beverly Coghlan, Philippa Lee, George T Lewith

Primary Institution: University of Southampton

Hypothesis

How do patients' experiences of acupuncture differ between public and private healthcare sectors?

Conclusion

Patients experience acupuncture differently in the NHS compared to the private sector, with varying levels of consumerist behavior and misconceptions about treatment options.

Supporting Evidence

  • Patients in the private sector reported greater choice and control over their treatment.
  • Many patients in the NHS were unaware of acupuncture services available to them.
  • Participants expressed a desire for more individualized care in the private sector compared to the NHS.

Takeaway

This study looked at how people feel about acupuncture when they get it from the NHS versus when they pay for it privately. It found that people often don't know much about their options.

Methodology

Semi-structured face-to-face interviews and inductive thematic analysis were used to gather and analyze data from patients who had used acupuncture.

Potential Biases

Participants may have had preconceived notions about acupuncture based on their experiences, which could influence their responses.

Limitations

The study had a small number of male participants and may not fully represent experiences across genders; also, it focused primarily on patients with private sector experience.

Participant Demographics

74% female, ages ranged from 23 to 75, with a mix of experiences in both public and private sectors.

Digital Object Identifier (DOI)

10.1186/1472-6963-11-129

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