Improving the patient's experience
2008
Improving the Patient's Experience in Eye Care
publication
Author Information
Author(s): C Patricia Fathers, Sue Stevens
Primary Institution: Middlesex University, International Centre for Eye Health
Conclusion
Improving communication and patient care practices can lead to better patient experiences and outcomes in eye care settings.
Supporting Evidence
- Good communication helps patients feel more confident and satisfied with their care.
- Patients who understand their treatment are more likely to follow through with it.
- Tailoring information to patients' needs can improve their understanding and experience.
Takeaway
When patients go to the eye doctor, they often feel scared and confused. It's important for the staff to be friendly and explain things clearly to help them feel better.
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