Changes in Patient Satisfaction with General Practice Over a Decade
Author Information
Author(s): Allan James, Peter Schattner, Nigel Stocks, Emma Ramsay
Primary Institution: University of Adelaide
Hypothesis
Changes in patient satisfaction might reflect consumer acceptance of broader changes in general practice.
Conclusion
The study found no meaningful change in patient satisfaction over a decade despite significant changes in general practice.
Supporting Evidence
- 99% of respondents reported satisfaction with general practice.
- Satisfaction was higher among males, older patients, and those attending smaller practices.
- No statistically significant change in satisfaction was detected over the years.
Takeaway
The study looked at how happy patients were with their doctors over ten years and found that most people were really happy, but their happiness didn't change much over time.
Methodology
The study analyzed survey data from the Patient Participation Program using Logistic Generalized Estimating Equations.
Potential Biases
Potential bias from patient selection and GP attitudes towards negative feedback.
Limitations
The survey may lack sensitivity to detect changes in patient satisfaction due to high overall satisfaction levels.
Participant Demographics
The study included over a million patients from 3,500 general practices in Australia.
Statistical Information
P-Value
0.01
Statistical Significance
p=0.01
Digital Object Identifier (DOI)
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