Patient Satisfaction with Hospital Care for Heart Issues in Bulgaria
Author Information
Author(s): Milka Ganova-Iolovska, Krassimir Kalinov, Max Geraedts
Primary Institution: National Center of Public Health Protection, Bulgaria
Hypothesis
What factors influence patient satisfaction among inpatients with acute coronary syndrome in Bulgaria?
Conclusion
Patient satisfaction with inpatient treatment for acute coronary syndrome in Bulgaria is low and indicates a need for improvement.
Supporting Evidence
- 24% of patients were satisfied with their hospital treatment.
- 62% were somewhat satisfied, while 14% were unsatisfied.
- Satisfaction was significantly associated with hospital type and severity of disease.
Takeaway
This study found that many patients in Bulgaria were not very happy with their hospital care after heart problems, and there are ways to make it better.
Methodology
Structured face-to-face interviews were conducted with patients discharged from hospitals in a representative Bulgarian region.
Potential Biases
Potential biases may arise from the self-reported nature of patient satisfaction and the cultural context of expressing dissatisfaction.
Limitations
The study's findings may not be generalizable beyond the Stara Zagora region due to specific demographic and healthcare characteristics.
Participant Demographics
{"gender":{"male":53.6,"female":46.4},"age":{"younger_than_65":54.1,"65_and_older":45.9},"education":{"primary_or_less":44.2,"secondary":42.9,"college_or_higher":12.9},"employment_status":{"unemployed":77.4,"employed":22.6},"monthly_income":{"less_than_51":27.3,"51_to_102":48.7,"102_to_153":12.5,"more_than_153":6.8},"marital_status":{"married_or_partner":32.2,"single":67.8},"family_members":{"one_member":22.1,"two_members":51.3,"three_members":14.5,"four_or_more":12.2},"hospital_type":{"regional_center":45.7,"medium_town":38.8,"small_town":15.5},"length_of_stay":{"less_than_or_equal_to_8_days":72.6,"more_than_8_days":27.4}}
Statistical Information
Statistical Significance
p<0.05
Digital Object Identifier (DOI)
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